NewsBank Enhancements

Dear Customer,

On December 20, 2004, NewsBank will update your online newspaper subscription with several exciting enhancements, making it easier than ever to locate, review and use news articles. The more intuitive interface features:

* The ability to browse by "date" and "section," making it possible to read the electronic newspaper content much as you would a print version.

* "Quick links" on each article page for instant searches by author, page, section or date without starting a new search.

* The option to search within a specific newspaper section.

* The ability to view an unlimited number of search results. Previously, a search could return a maximum of 200 results.

* New "Search History" and "Saved Articles" functionality which tracks recent searches, lists them so they can be easily reviewed and consolidates all selected articles so each is only a click away.

* "Search History" and "Saved Articles" tabs have been integrated as links into the left navigation area for more intuitive navigation.

* A new "Source Groups" option that allows you to create a customized group of titles (i.e., "Southern California", "Upstate New York", "Eastern Europe", "Local Newspapers", etc.)

If you have questions or comments, your Customer Service Representative can be reached at 800-243-7694 (802-875-2910 for overseas customers) or by email at custservice@newsbank.com.

Cordially,

Michele Klinowski Product Manager

NewsBank,inc. 4501 Tamiami Trail North Suite 316 Naples, FL 34103-3023 Phone: (800) 762-8182