Tuesday, February 14, 2006

Factiva Needs Feedback

A Whole New Way to Look at a Factiva Search- Online Informational Sessions

In response to customer feedback regarding the Factiva search screen, a testing environment has been created to solicit your feedback and comments on potential new directions for the database. A preview version of Search 2.0 with Factiva Discovery Technology is available to all Factiva.com subscribers and is accessed by clicking on a link within Factiva.com that launches a new browser window. (You'll see the link in the top left hand corner of the current search screen.) If you decide not to try the preview, your familiar Factiva.com experience will not be affected.

Within this test site, you'll experience Factiva's newest generation of capabilities that deliver search results that take you far beyond a list of headlines. Factiva Search 2.0, based on innovative discovery technologies, offers significantly more powerful filtering, impressive results visualization, and enhanced navigational tools that help eliminate information overload. The testing environment will only be available until March 25.

Most importantly, you are given an opportunity to evaluate the preview as often as you'd like. We encourage you to submit your feedback and comments by using the "feedback" link at the top right of the Beta search screen. They want to hear from you.

Online Training Sessions for Beta Search Screen & Enhancements in February & March

In addition, there are quite a few enhancements to Factiva.com that you should know about. You'll have an opportunity to learn more about these enhancements in an informational webinar with your ProQuest Trainer, Kimberly Bastian.

You and any interested colleagues can register for one of our special sessions on the calendar at: http://inter.viewcentral.com/reg/proquest/factivaupdate.

In the webinar, you'll learn about recent changes to the Companies/Markets tab in Factiva.com. In addition, Kimberly will tell you more about the Beta of Search 2.0 offered by Factiva.com. This is an excellent way to find out how academic libraries can have a direct influence in Factiva product development.

After the Search 2.0 preview concludes, and Factiva has had a chance to evaluate customer feedback, some or all of Search 2.0 will be integrated into various Factiva products. Factiva will also introduce preview versions of other new capabilites throughout 2006.